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Service / Fault tree

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In this document I describe how companies focusing on Service / Troubleshooting tend to work. I also think that first line doctors, dentists and repair workshops typically work like this.

  1. Discuss with the customer, patient, user or driver  - do they experience problems that they can describe?

  2. Perform preventive maintenance based on age, time since last service, usage time or  driving distance 

  3. Perform an inspection according to a standard rutine (predesigned) to discover faults (Inspection of the current state)

  4. Complimentary tests are performed (e.g patient: temperature, blood pressure and Exray test)  (computer aided equipment: faultcode readings) Tests easy to perform and worth the money.

 

 

 


 

5.  Perform an analysis and try to find the problem (Fault tree analysis)
     using input from the patient/customer and your inspection.

6.  A diagnosis is put in place.











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6.1  E.g. patient:

​6.1.1    Based on this diagnosis medication and other measures are decided

​​6.1.2     When having tested the medicine for a couple of weeks, the patient
             revisits and the diagnosis and the effect of the medicine are
              evaluated.






 

6.2  Service / Fault tree on Computer steered equipment​

6.2.1      Having a computer involved allows you to gather information of
              how the product works. Often you can obtain fault codes that can
              give a hint of where to start to search for the problem (allows you to
              jump into the fault tree​

Presentation of Service / Fault tree. The corresponding PPP is for sale. 

By material

Menues

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Main Menu

Building Block Menu

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Training Menu

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Assessment Menu

Coaching Menu

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Company Philosophy Menu

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Workshop Menu

A Human Centered Organisation

Core Human Values

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SPOTLIGHT on Heart and Mind menu

Reference

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Anders Dyne living in: Västra Götaland län SWEDEN
Askims Stenblocksväg 2 b 43640 Askim Tele: 0046765174174

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