Engagement | Heart and Mind

Engagement

A very important component in a workplace is to have engagement from everyone in the organisation.

What do you need to think of when you think about engagement from everyone?

1.Creating a clear purpose and connecting it to targets

2.Encourage Open Communication

3.Define Roles and Responsibilities

4.Build Trust and Collaboration

5.Recognise and Celebrate Contributions

6.Provide Opportunities for Growth

7.Keep Meetings Productive and Engaging

8.Strengthen Relationships

How do you increase engagement in the working group?

1. Creating a clear purpose and connecting it to targets

Purpose

- Explain the purpos of the company

- Why does the company exist?

- What problem is it solving, or what need is it meeting?

- Start with the “Why”

- What positive change does it create in society, industry, or
environment?

- Define the “Who”

- Who are the customers, clients or stakeholders?

- Who benefits from the company’s products or services?

- Explain the “What”

- What does the company provide (products, services or solutions)?

- Highlight the “Impact”

- How does the company make people’s lives better?

Targets

The Targets needs to be SMART: S – Specific, M – Measurable,
A – Achievable (or Attainable), R – Relevant, T – Time-bound

2.Encourage Open Communication

1.Build Trust and Safety

2.Lead by Example

3.Use Clear and Accessible Channels

4.Encourage Participation

5.Give and Receive Feedback Positively

6.Recognise Contributions

7.Reduce Hierarchy Barriers

8.Promote Inclusivity

3.Define Roles and Responsibilities

Role is the position one holds in an organisation with a defined set of expectations, while responsibilities are the specific tasks or duties that an individual needs to perform in line with their role.

4.Build Trust and Collaboration

Trust comes from honesty, respect, and reliability; collaboration grows when people feel valued, connected and aligned on common goals.

5.Recognise and Celebrate Contributions

Recognition doesn’t always need to be big or expensive —what matters most is that it’s timely, specific and genuine common goals.

1.Acknowledge Contributions Publicly

2.Offer Personal Appreciation

3.Celebrate Milestones

4.Provide Rewards and Incentives

5.Encourage Peer Recognition

6.Align Recognition with Values

7.Involve Leadership

8.Make It Timely

6.Provide Opportunities for Growth

For Employees or Team Members

1.Training & Development

2.Challenging Projects

3.Career Pathway

4.Feedback & Coaching

5.Cross-Training (cross functional training)

7.Keep Meetings Productive and Engaging

Before the Meeting

1.Set a Clear Purpose

2.Prepare an Agenda

3.Invite the Right People

During the Meeting

1.Start on Time, End on Time

2.Engage Early

3.Stick to the Agenda

4.Encourage Participation

5.Use Visuals & Tools

6.Keep It Interactive

After the Meeting

1.Summarise Key Takeaways

2.Send Follow-Up Notes

3.Gather Feedback

8.Strengthen Relationships

1.Build Trust

2.Encourage Open Communication

3.Foster Team Bonding

4.Recognise and Appreciate Contributions

5.Collaborate Effectively

6.Create Shared Experiences

7.Support Growth and Well-being

The strongest relationships form when people feel valued, heard, and supported, both as individuals and as part of the group.

In other words:

1.To feel engaged everyone needs to fullfill the following things :

1.1 Trust the surroundings and feel safe (physical, emotional, or
psychological safety)
1.2 Have an environment that supports well-being

1.3 Be appreciated and challenged

1.4 Be respected

1.5 Be listened to

1.6 Be supported

1.7 Feel that the tasks you are given feel relevant

1.8 Contribute

1.9 Feel important

1.10 Be given the possibility to grow and develop themselves

1.11 Have fun

2.Feedback is given to everyone from whoever feels the need to help to improve

3.Avoid Individuals being overloaded

4.Social Opportunities Matter

5.Communication Is Key

Engagement is something within each person, meaning it cannot be forced.

You can lead a horse to water, but you cannot make it drink.

The same applies to engagement — everything outlined in this document is like leading the horse to water, but it is ultimately up to each individual to choose to feel engaged