Knowledge
Knowledge can be devided into two forms
Used quite a lot in the literature is the Iceberg metaphor:
Explicit knowledge
- What you see
- Based on Academic accomplishments
- Easy to transfer to someone else
Tacit Knowledge
- Best Practice
- Lessons Learned
- Gut feeling
The two types of knowledge need to be addressed in different ways
Explicit Knowledge
E.g. a Database
A Database containing the information known by the organisation
•The important is that the information is searchable
•The information in the database is kept up to date
Tacit Knowledge
E.g. Keep an updated list with information of: Who knows what
A list over who knows what in the organisation needs to be
updated when someone learns something new (this applies to both Explicit and Tacit knowledge)
How to Work with Knowledge
1. Identify & Capture Knowledge
2. Organise and Store It
3. Share and Distribute
4. Apply It in Real Time
5. Update & Refine
Version control and validation are key. 🔄
6. Recognise & Reward Knowledge Contribution
Why It Matters
Knowledge is power - only when shared and used
- Faster onboarding and learning
- Fewer repeated mistakes
- Better innovation and decision-making
- Increased agility and confidence
Reference
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