29-08-2025
Beeing a leader or a coworker is a constant cooperation / balancing act with others
In my experience one of the more important areas to address is the balance between feeling and logic,
in my vocabulary Heart and Mind
Heart and Mind Management provides Assessment, Coaching, Training, Workshops supporting in management and organisation effectiveness
We updated the homepage on 29-08-2025
I have recorded spoken presentations on the following subjects and launched them, and also updated the homepage
Extended valuechain 2025-08-04
The Extended Value Chain refers to the full range of activities and relationships — both inside and outside an organization — that are involved in delivering a product or service from raw material to end customer and beyond (including recycling, reuse, or disposal).
What is the main focus of your company ?
Suppliers focus on different parts of the lifecycle but use their knowledge broader
A supplier that concentrates on production might know what is important in the design to make it easy to produce
The knowledge of suppliers is important to take care of
How to Work with the Extended Value Chain
1. Map the Full Value Chai
2. Build Strategic Partnerships
3. Ensure Transparency & Communication
4. Align on Shared Goals
5. Drive Innovation Across the Chain
6. Strengthen Risk and Resilience Capabilities
7. Embed Environmental, Social, and Governance
(ESG) and Sustainability
Benefits of an Extended Value Chain Approach
- Greater agility and responsiveness
- Improved quality and innovation
- Lower total cost of ownership
- Stronger brand reputation
- Enhanced customer satisfaction and loyalty
- Use all the knowledge, internal and external, of the company
If you manage to build mutual trust for the external supplier to be regarded as ”an internal organisation”, you can use their knowledge as a part of your knowledge
Use all the knowledge, internal and external, of the company
Inside your company
As mentiond in Cross-functional work (inside your company) you tend to have different knowledge and time perspectives depending on what you focus on:
- Development
- Production
- Purchasing
- Sale
- Aftermarket
- ...
Extended Value Chain advocates to use the different knowledges even if the knowledge is not located inside your company
Try not to break the Value Chain
Knowledge 2025-08-11
- Information
- Practice
- Technology
- Personal experience
- Trend and Measurements
- Process
- Advice
- Insights
Type of knowledge
Knowledge has two forms
Used quite a lot in the literature is the Isberg metaphor:
Explicit knowledge
- What you see
- Based on academic accomplishments
- Easy to bring over to someone else
Tacid Knowledge
- Best Practice
- Lessons Learned
- Gut feeling
How to Work with Knowledge
1. Identify & Capture Knowledge
2. Organise and Store It
3. Share and Distribute
4. Apply It in Real Time
5. Update & Refine
Version control and validation are key
6. Recognise & Reward Knowledge Contributions
Why It Matters:
- Knowledge is power - only when shared and used
- Faster onboarding and learning
- Fewer repeated mistakes
- Better innovation and decision-making
- Increased agility and confidence
Process Simplicity 2025-08-20
Key Principles for Process Simplicity
-
Clarity of Purpose
-
Reduce Handovers
-
Minimise Steps
-
Improve Flow
-
Standardise Tasks
-
Automate Repetitive Actions
-
Visualise the Process
-
User-Centric Thinking
-
Iterate and Improve
A process Management
- Organisational efficiency is gained by the documentation effort
- Process Management is focused on methods, not the tools
- Focus on the holistic view not on the precision of the process
- Focus on the essentials not on details of the process
- Process Management is based on co-workers’ knowledge and the
leaders’ ability
- A process needs to measured - to indicate what can be improved and
whether an action performed has the intended effect
- Process review (a part of Building Blocks) is a systematic way to
maintain the processes
6 steps to make your Process Simpler
-
Get organised
-
Match talents with tasks
-
Put hiring and training programs in place
-
Evaluate processes regularly
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Promote better communication, gather information about the process and how it is working
-
Listen to the employees
Process Maintenance
Three questions to ask before a process change is done
1.Is change absolutely needed?
2.Will the change be used by all using today’s process?
3.Will the change contribute to make the process easier to use,
mantain and support?
Abert Einstein once said : " everything shall be performed in the simplest way, but not simpler."
Planned are 4 workshops during September 2025
No cost for participating
No limit in numbers attending the meetings
Product Quaity
22/9 2025
09.00-09.30
17.00-17.30
Process Quality
15/9 2025
09.00-09.30
17.00-17.30
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